Hello,
I installed fiduswriter with snap on ubuntu 20.04 and it looks like it started with no problem, but on localhost:4386 after a short “updating” message i get a blank page.
By the way it looks like there should be something because the page has a bunch of source code.
This happens in firefox and chromium aswell
this is the page source being loaded:
Hey @Samuele_Greco,
sorry about that. Not everythign that is happening with those Snaps is entirely under our control. Could you do the following:
On the command line, run this command:
snap info fiduswriter
And paste the output here.
The run
sudo snap refresh fiduswriter --channel=stable
And run the same command again:
snap info fiduswriter
and also post the output of that here.
After that, if it is still not working, we will try to look at some logs.
Hi, the output of the first command is
name: fiduswriter
summary: An academic collaborative word processor
publisher: Johannes Wilm (johanneswilm)
store-url: https://snapcraft.io/fiduswriter
contact: johannes@fiduswriter.org
license: unset
description: |
Fidus Writer is a webbased WYSIWYG word processor with realtime collaboration and export to JATS,
ODT, DOCX, EPUB, LaTeX and HTML aimed mainly at academic text editing with support for formulas,
footnotes and bibliography management.
After installing, your Fidus Writer instance is available at this URL:
http://localhost:4386/
By default Fidus Writer cannot send emails until it has been configured. To make changes to the
configuration, edit the configuration file as sudo:
sudo fiduswriter.configure
It will automatically restart the server after you have made a change.
You will want to create a user that has access to the administration interface. You can do that by
running:
sudo fiduswriter.createsuperuser
Then navigate to `http://localhost:4386/admin/` and login with your superuser.
To see what other management commands are available run:
sudo fiduswriter.manage help
Check out the Wiki for advanced configuration options and to run it as a server for others to
access:
https://github.com/fiduswriter/fiduswriter/wiki/Installation-and-configuration-on-Ubuntu-using-sna
p . Or contact us via the forum: https://forum.fiduswriter.org if you have a question or
suggestion.
commands:
- fiduswriter.configure
- fiduswriter.createsuperuser
- fiduswriter.manage
- fiduswriter.mysql-client
- fiduswriter.mysqldump
services:
fiduswriter.daemon: simple, enabled, active
fiduswriter.languagetool: simple, enabled, active
fiduswriter.mysql: simple, enabled, active
snap-id: qBQjmPpEultx1YmcqYlzZIfJCpjA6yh9
tracking: latest/stable
refresh-date: today at 11:18 CEST
channels:
latest/stable: 3.8.23 2020-09-07 (552) 531MB -
latest/candidate: 3.8.23 2020-09-07 (552) 531MB -
latest/beta: 3.8.23 2020-09-07 (552) 531MB -
latest/edge: 3.8.23 2020-09-07 (552) 531MB -
installed: 3.8.20 (508) 486MB -
After the refresh the output is
name: fiduswriter
summary: An academic collaborative word processor
publisher: Johannes Wilm (johanneswilm)
store-url: https://snapcraft.io/fiduswriter
contact: johannes@fiduswriter.org
license: unset
description: |
Fidus Writer is a webbased WYSIWYG word processor with realtime collaboration and export to JATS,
ODT, DOCX, EPUB, LaTeX and HTML aimed mainly at academic text editing with support for formulas,
footnotes and bibliography management.
After installing, your Fidus Writer instance is available at this URL:
http://localhost:4386/
By default Fidus Writer cannot send emails until it has been configured. To make changes to the
configuration, edit the configuration file as sudo:
sudo fiduswriter.configure
It will automatically restart the server after you have made a change.
You will want to create a user that has access to the administration interface. You can do that by
running:
sudo fiduswriter.createsuperuser
Then navigate to `http://localhost:4386/admin/` and login with your superuser.
To see what other management commands are available run:
sudo fiduswriter.manage help
Check out the Wiki for advanced configuration options and to run it as a server for others to
access:
https://github.com/fiduswriter/fiduswriter/wiki/Installation-and-configuration-on-Ubuntu-using-sna
p . Or contact us via the forum: https://forum.fiduswriter.org if you have a question or
suggestion.
commands:
- fiduswriter.configure
- fiduswriter.createsuperuser
- fiduswriter.manage
- fiduswriter.mysql-client
- fiduswriter.mysqldump
services:
fiduswriter.daemon: simple, enabled, active
fiduswriter.languagetool: simple, enabled, active
fiduswriter.mysql: simple, enabled, active
snap-id: qBQjmPpEultx1YmcqYlzZIfJCpjA6yh9
tracking: latest/stable
refresh-date: today at 14:14 CEST
channels:
latest/stable: 3.8.23 2020-09-07 (552) 531MB -
latest/candidate: 3.8.23 2020-09-07 (552) 531MB -
latest/beta: 3.8.23 2020-09-07 (552) 531MB -
latest/edge: 3.8.23 2020-09-07 (552) 531MB -
installed: 3.8.23 (552) 531MB -
And now fidus seems to be working, so thanks for the suggestion! I never used snaps before so it would have been a pain for me to figure it out 
Hey @Samuele_Greco ,
thanks for providing that output. It looks like the upgrade from 3.8.20 to 3.8.23 solved it for you. There were a number of hidden traps that I wasn’t aware of either that all should be solved with this latest 3.8.23 release. Please let me know if something similar happens again.